SALES & SUPPORT

CUSTOMER SERVICE

At EATI, customer service and support are the foundation of everything we do. From design to delivery, repairs to parts consultation, we believe in being there for our customers at every stage of the process. Our commitment to exceptional service extends across every department in our company- because supporting you isn’t just a part of the built process; it’s our everyday promise.

Fast, Reliable Service

Equipment downtime can bring a business to a halt. That’s why our team is dedicated to providing same-day or next-day turnaround for repairs and breakdowns. With service across three locations, our skilled technicians respond quickly to keep your equipment running smoothly. You can count on our support when you need it most – restoring your operations efficiently, minimizing downtime, and keeping you on track.

Personalized Support

Our technicians are driven by a passion for their work and a commitment to supporting you. We recognize that customer service is more than delivering a product – it’s about building long-term relationships and providing support throughout the lifespan of your equipment. With EATI, you’re not just a customer; you’re a valued partner in an ongoing journey. 

At EATI, customer service is woven into every department and every interaction. We’re here to support you – today, tomorrow, and every day after.